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Data Deletion Policy

At TheDoorMan, we prioritize your privacy and data protection. If you'd like to delete your personal data from our systems, follow the simple process outlined below.

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How to Request Data Deletion

To initiate a data deletion request, send us an email with the required information:

Email Address:

info@thedoorman.in

Email Requirements:

  • Subject Line: Data Deletion Request
  • Your Email: The email address linked to your TheDoorMan account
  • Full Name: Your complete name as registered with us
  • Phone Number: Any phone number associated with your account (if applicable)
  • Additional Details: Any other identifying information that helps us locate your data

This information helps us verify your identity and ensure we delete the correct data securely.

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Our Data Deletion Process

Once we receive your request, here's what happens:

  • Identity Verification
    We confirm the request is legitimate and protects against unauthorized access attempts.
  • Data Location & Review
    We identify all personal data associated with your account across our systems.
  • Complete Data Removal
    All personal data including account, booking, billing, and communication records will be permanently erased.
  • Confirmation Email
    We'll notify you once your data deletion request has been completed successfully.
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Processing Timeline

We are committed to processing your data deletion request promptly:

Verified requests are processed within 7 business days

Complex cases involving multiple data sources may require additional time, but we'll keep you informed of any delays and provide regular updates on the progress.

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Important Considerations

Legal Retention Requirements:

  • Some data may be retained if required by law for tax, legal, or regulatory compliance
  • Transaction records may be kept for accounting purposes as mandated by local regulations
  • We'll inform you if any data must be retained and for how long

Data Recovery:

  • Deleted data cannot be recovered once the process is complete
  • You'll need to create a new account if you wish to use our services again
  • Previous preferences, history, and settings will not be recoverable
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Important: Data deletion is permanent and cannot be reversed. Please ensure you've downloaded any important information before submitting your request.